How can we help you?

You can call us Monday to Saturday, 8am-6pm (UK) on 0345 257 5555.

Or email us anytime at or by using the form below.

You can also use live chat to chat with an operator online by clicking the 'Help' button at the bottom of the screen during the opening hours above.


How do I return without a returns label or paperwork?


If you have not received your free post returns paperwork of which includes the returns label (Freepost within UK only), please contact our Customer Service team. Please state your order number and we will ensure your free post returns label is emailed to you without delay.


Please return your order enclosing either a print off of your confirmation of purchase email, or a note specifying your Order number, name and email address and post to our returns address below. Upon receipt we will ensure a refund is processed and a confirmation of refund email is sent to your registered e-mail address.

(Returns from Eire are not free and our stores are unable to accept online returns.)

Coast Internet Returns, The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxfordshire, OX29 5UT.

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