How can we help you?

You can call us Monday to Saturday, 8am-6pm (UK) on 0345 257 5555.

Or email us anytime at or by using the form below.

You can also use live chat to chat with an operator online by clicking the 'Help' button at the bottom of the screen during the opening hours above.


How do I check my Gift Card balance?

We're pleased to say that we accept gift cards as payment when placing an order online. You can enter the gift card number on the payment page under the header "Gift Card". You will be prompted to enter the 19 digit number and the pin number on in the boxes provided in a 4-4-4-7 sequence. You will then need to click on the "check balance" button and finally the "redeem" button to make payment using your gift card.

Please note - Gift cards are valid for 24 months after the last date it was used, any remaining funds will become void. Should your gift card become lost, stolen or damaged we're not able to re issue the gift card.

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