How can we help you?

You can call us Monday to Saturday, 8am-6pm (UK) on 0345 257 5555.

Or email us anytime at or by using the form below.

You can also use live chat to chat with an operator online by clicking the 'Help' button at the bottom of the screen during the opening hours above.


How secure is my personal information?

We do our upmost to ensure that your details will be kept secure when using our website. Any details that you disclose to us will be kept entirely safe since we use the highest quality security system. We use 128-bit SSL (Secure Sockets Layer) encrypted secure internet connection to protect your payment details.

Your computer should automatically allow the opening of the secure connection when you place your order. This means that all the details you supply and any responses are encrypted before they are sent over the internet. You can tell whether a page is secure as 'https' will replace the 'http' at the front of the in your browser address window.

A small locked padlock will also appear in the bottom bar of your browser window. Please note we will never ask for a customer to confirm any account or credit card details via email and if you receive an email claiming to be from asking you to do so then please ignore it and do not respond.

ISIS (Internet Shopping is Safe) is ISIS-accredited. ISIS is run by e-tail industry body IMRG (Interactive Media Retail Group), and is backed by the UK government. ISIS-accredited merchants now account for approximately two thirds of all UK online shopping. You can shop online with confidence wherever you see the ISIS logo because it certifies that the merchant has: Registered with the ISIS programme and undertaken to trade in a manner that is legal, decent, honest, truthful and fair had its web site and service reviewed and monitored by IMRG had its Business, VAT and Data Protection registrations checked by IMRG Verified by Visa and Mastercard¨ SecureCodeª To give you even more confidence in shopping online with, we have introduced Verified by Visa and Mastercard® SecureCode.

These services enhance your existing card account against unauthorised use when you shop with us. To use this service, you must first register with the bank or other organisation that issued your card. To find out more about these services: You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www. in your browse

Powered by Zendesk